Customer Testimonial – Joanne Beeler

Becoming a Business Partner of Western Illinois Works

I have been involved with Western Illinois Works (WIW) for eight years. When I worked at a staffing office in town previously, I met Blanche and participated in several things they were sponsoring, including job fairs.

When I came to Knapheide, because of my role in the company, I was asked to represent our company as a business partner of WIW. At Knapheide I work in all facets of our company from assisting with hiring for our production positions and office roles, to union relations, working with employees on personal/work issues, project management, legal compliance, etc.

I started on the board as a business partner for several years then was asked to join the executive board. I feel that I was able to actively participate in the conversations about how we could improve things in our area, which of course would positively affect our business. We have also been able to work with WIW on training programs for our employees, work study programs, and other things. We definitely can see the benefit of working with them.

I am proud to be on a board with so many influential members of business, education, and communities in our nine counties. We typically can all see the same issues but have various thoughts on how to get better outcomes, so we make a great group together.

Staff Testimonial – Darin Dunphy

What was your first interaction with Western Illinois Works?

My first interaction with WIW was during the interview process. I first discovered WIW while searching for job opportunities on their website. After seeing they were hiring, I decided to apply on a whim, and I’m glad I did—it turned out to be a great opportunity that matched my skills and interests.

What led you to become a staff member?

I was drawn to the opportunity to directly impact individuals’ careers and be part of an organization focused on helping people achieve sustainable employment. The position was a great fit for my background and passion for career services.

What makes you proud to represent Western Illinois Works?

I’m proud to represent WIW because the organization truly makes a difference in individuals’ lives by providing them with the tools, resources, and support they need to succeed in the workforce. I strongly believe in WIW’s focus on empowerment and opportunity.

Customer Testimonial – Mahoganee Gay

My Motivation

Motivation was never something I just had. There were many times I wanted to get my GED, but I quit because I didn’t believe in myself. I made excuses for myself.

I was in a deep depressive mode that held me down. I blamed everyone but myself for the way I was feeling. I felt hopeless and confused on what would be next in my life. I cried and cried; I felt like a failure. But my motivation was growing inside of me every day.

Watching my kids grow, I wanted to be the perfect role model for them. My kids are my motivation. I strive to be the best mom I can be every day. If I don’t do anything in life, I want my kids to remember that I tried.

What led me to attend John Wood was my experience with the GED program. They were so helpful and caring for me and my dreams. I loved how they supported me and my kids. As a mother of three, I want to be someone my kids look up to.

God and my kids were my biggest motivation. I couldn’t depend on anyone else to do it for me. I had to fight with myself just to get up and go. And when I did I never looked back.

Customer Testimonial – Kaylee Fiss

Your WIOA (Two Rivers) Experience

How did you hear about WIOA?

My uncle had mentioned WIOA before I was even enrolled in school. He told me there was a program that could help pay for schooling.

Why did you feel like this was a good option for you?

I feel like when someone helps me through something financially, it motivates me to succeed. So, I would say that this was a motivator for me since they had helped me with my payment of school.

If you were to tell a friend about WIOA, what would you say?

I would tell a friend, “Do it! It is well worth it and so beyond helpful. They will be there for you every step of the way.”

If WIOA had not been available, would you be on the same path you are on today?

I would still have been on the same path as I am today without assistance from WIOA, however; I would have been stressing a lot more right now about paying so much money back in school loans and how I could not afford to even take my nursing boards because that is $200 alone to sit for the NCLEX. This program has lifted that stress off me.

Customer Testimonial – Kaylee Fiss

Introduction

In my role, I assist students entering the Adult Education GED and ESL programs and provide career services as students work their way through the programs.

If students are unsure of what they want to do next, I work with them to narrow down what might be a good career fit based on their skills and interests.

Whenever possible, I connect students to our partners who might be able to provide funding for schooling or work experience. I also help connect students with JWCC, or the school of their choice, for additional education or training. Other students choose to go directly into the workforce, in which case I can assist them with their job search and application process, or work in partnership with WIW to find openings in their field of interest that could turn into a career.

“What makes me proud to represent JWCC and WIW is the impact these opportunities have on the students’ lives.”

Staff Testimonial – Crystle Adams

Western Illinois Works (WIW) Beginnings

I was working at a newspaper, a valuable experience, but I was not really loving the corporate feel. I had worked at a nonprofit right out of college and liked that atmosphere better, and I wanted to help people.

What Makes Crystle Proud to Represent WIW

I feel there is tremendous value in helping others find the educational and career paths that will be a good fit for them, provide for their families, and put them into positions to be contributing to the common good.

The Purpose of WIW in Crystle’s Community

We help connect people to resources that they may not know are available. We can help alleviate some of the struggles individuals in our community face, allowing them to become happier, more productive citizens.

Crystle’s Purpose at WIW

My purpose is to be a staff resource to help staff to do their jobs more effectively, thereby serving our clients better. I started as an educational and career counselor and job developer and spent about 15 years directly working with participants, helping them decide on training choices. Now, I use my expertise to help staff work more effectively.

Ebony’s Career Journey – Finding a Calling in Healthcare

Ebony turned to Western Illinois Works to enroll in the WIOA Youth Program because of the struggles she faced as a single mother, taking care of her father, and with no reliable transportation.

Taking the First Step

She knew she wanted to work in the medical field but wasn’t sure in what capacity. She didn’t have an extensive employment history but knew she needed to find something to support herself and her daughter.

A work experience position was created for Ebony at the City of Macomb Community Development Office. Job duties included sorting and scanning their backlog of forms and paperwork.

Excelling in Education

Ebony started classes in the Medical Assistant program at Spoon River College in Macomb. She earned very good grades and is currently studying for her state certification for Medical Assistant.

At school and at Ebony’s work experience site, she flourished, learning new skills, and made new connections in the community.

Besides Occupational Skills Training and Work-Based Learning, Ebony benefited from the WIOA internship program, which she completed successfully at McDonough District Hospital. She received assistance with transportation and resume preparation.

Mawule’s Career Journey – Finding a Calling in Healthcare

It was a good day when one of Mawule’s fellow students told her about WIOA and referred her to Western Illinois Works. Mawule had recently started an associate degree in Nursing (R.N.) program at Carl Sandburg College in Galesburg.

Early Struggles

A single mom with three children, working as a Certified Nursing Assistant (CAN) on the weekends while in school, Mawule was having a difficult time making ends meet.

The financial stress of worrying about paying her bills was impacting her ability to do her best in school.

Focusing on Education

Since Mawule received SNAP benefits, she was eligible to enroll in WIOA starting the following semester. She credits WIOA assistance with the jump in her fall semester GPA of 2.36 to her spring semester GPA of 3.20. She was able to concentrate on her studies without the constant worry of not having enough money.

Mawule moved to the United States from Togo, West Africa. She has no family in this country but said that a “kind neighbor” sometimes helped her with the children. Her native language is French. She speaks English perfectly but found reading and writing English to be more of a challenge.

Sarah’s Career Journey – From Struggle to Success

Sarah, of Pittsfield, Illinois, is a recent Individual Achievement Award recipient from WIOA (Western Innovation and Opportunity Act). Sarah epitomizes what WIOA clients are able to achieve.

Struggling to Support Her Family

She first applied for assistance as a single mom of three girls, as a Certified Nursing Assistant. Although she was working full-time, she still qualified for the Supplemental Nutrition Assistance Program (SNAP), struggled financially, and lived in a tiny, cramped two-bedroom trailer.

Sarah wanted to be a nurse but decided to wait until her children were just a little older, as she did not want to miss their early development.

She said they were, “Just living, not living life, but surviving life day-by-day.”

Gaining Confidence

Sarah applied for the WIOA grant to obtain her Licensed Practical Nursing (LPN) license. She also applied for SNAP Supportive Services while she was in the nursing program.

She scored high with healthcare services on her WorkNet Career Cluster assessment and said that her inspiration to be a nurse came from her mother, who is also a nurse.

Then Sarah scored well on the nursing entrance exam, which gave her the confidence she needed. 

Sarah’s research determined that the nearest nursing school for her was 72 miles round-trip and that without transportation reimbursement, she would be unable to complete her training. Later, her clinicals would be even further at 117 miles round trip.

Cornucopia Success Story:

Over 30 years and through four expansions due to growth, Cornucopia is positioned as a premier source of organic foods, natural healing products, nutritional supplements, body care, and eco-friendly cleaning choices in the Galesburg, Illinois area. Additionally, their unique deli offers freshly prepared foods daily, including vegan, vegetarian, and gluten free menu choices. All of this requires organization and research. To meet this need, now and for the future, Cornucopia has developed a DOL Registered Apprenticeship program for a Purchasing Agent. The apprentice will gain experience in a fast growing, high demand industry where the opportunities are increasing rapidly, while earning a Department of Labor credential upon program completion. Congratulations to Cornucopia!

The Yum Factory Success Story:

Everything worked the way it should for The Yum Factory owner Melanie Aitken. Upon hearing about the Apprenticeship Illinois initiative, she sent an inquiry for more information through the Illinois workNet website. Within a few days her inquiry was forwarded to the Illinois Apprenticeship Navigator serving her region and contact was established.

The Navigator then met with Melanie several times to answer questions and present how apprenticeships could help her business. Time was taken to discuss development as well as possible funding options for the program once it became registered. An apprenticeable occupation was identified and both the Navigator and YUM Factory owner began to design the apprenticeship program which would recruit, train, and retain the type of employee needed for YUM Factory’s future.

The next step was to submit the draft program to the Department of Labor representative for final developmental steps. The US DOL Apprenticeship and Training Representative helped finalize Melanie’s goals and made the program registration ready. Final approval was received, and congratulations were sent to YUM Factory for their first Registered Apprenticeship Program!

After registration, the WIOA (Workforce Innovation and Opportunity Act) provider for the Local Workforce Innovation Area has helped fund several new apprentices into the new DOL Registered Apprenticeship program. YUM Factory’s future looks good – and – as Melanie Aitken would say: “Have a Sweet Day!”

Philbro Success Story:

The Regulatory Affairs Specialist apprenticeship will help Phibro carry out their mission to provide safe and effective solutions for their customer’s unique challenges in optimizing animal health and nutrition for better lives and a more sustainable world. The apprentice will gain understanding and application of evolving basic and translational science, regulatory science, and public health concepts to drive new approaches to improve the development, review, and oversight of their products.

Phibro’s story begins with a goal of contributing to a healthy, affordable food supply by helping farmers responsibly care for their animals. With determination and integrity, the company has grown into a global company. Now 1,400 strong, their team values the trust placed in their products and people.

Philbro’s commitment to excellence is demonstrated every day by members of their team, who like to say, “It’s just what we do” when really, it is who they are. Their broad portfolio of products, backed by in-house manufacturing, innovative research, and exceptional service, are the core of their partnerships with farmers, ranchers, and veterinarians. With a growing line of natural, sustainably produced products, they offer responsible solutions to help support the health of all animal species, including cattle, poultry, swine, and aquaculture.

The company’s future looks extremely bright, guided by the same commitment to integrity and hard work that brought them to where they are today. Their beliefs and responsibilities are core to their operations each and every day.